The holiday season is a time of joy and celebration, but it also brings a heightened risk of cybersecurity threats. As the festive spirit takes over, so do the cybercriminals who are looking to exploit the vulnerabilities that often accompany the holiday rush and that target your business. Let’s take a look at specific holiday cybersecurity threats that organizations – and their data – face during this time of the year and the importance of staying vigilant.
The Threat: Phishing scams are a year-round concern, but during the holidays, cybercriminals ramp up their efforts. They craft deceptive emails and messages, often disguised as special holiday offers or shipping notifications, aiming to trick employees into revealing sensitive information.
Exacerbation: With the influx of holiday-related communications, employees may be more prone to click on seemingly harmless links or download festive-looking attachments, unknowingly opening the door to cyber threats.
True Story: During the holiday season of 2019, Macy’s faced a phishing attack that compromised customer data. Cybercriminals masqueraded as a charitable organization seeking holiday donations, tricking unsuspecting Macy’s employees into divulging login credentials. The attackers then exploited this information to gain unauthorized access to sensitive customer information, highlighting the real and present danger of phishing scams during the festive period. This incident led to a significant data breach, impacting both Macy’s and its customers.
The Threat: Ransomware attacks spike during the holidays, as cybercriminals know businesses are often understaffed or operating with reduced security measures. These attacks involve encrypting a company’s data and demanding a ransom for its release.
Exacerbation: With employees taking time off and IT teams potentially operating with reduced capacity, the response time to a ransomware attack can be significantly delayed, giving the attackers more leverage.
True Story: In December 2020, CMA CGM, a major global shipping company, fell victim to a ransomware attack during the holiday season. The cybercriminals deployed a sophisticated ransomware strain that paralyzed the company’s shipping operations. This disruption not only caused severe financial losses due to halted shipments during the peak holiday period but also tarnished CMA CGM’s reputation as customers faced delays and uncertainties. The incident served as a stark reminder of the vulnerability of logistics companies to ransomware attacks, particularly during critical business periods.
The Threat: As online shopping skyrockets during the holidays, so do the risks of e-commerce breaches. Cybercriminals target vulnerabilities in online payment systems and shopping platforms to gain unauthorized access to customer and business data.
Exacerbation: The sheer volume of online transactions during the holiday season creates a fertile ground for attackers to exploit weaknesses in e-commerce security systems.
True Story: In November 2018, Marriott International, a prominent online hotel booking platform, suffered a significant data breach during the holiday season. The breach exposed the personal and financial information of approximately 500 million customers. Cybercriminals gained unauthorized access to the reservation system, compromising data such as names, addresses, passport numbers, and payment card details. The aftermath of this breach included legal repercussions, with multiple lawsuits and regulatory investigations, and a substantial loss of customer trust. This incident underscored the critical importance of robust cybersecurity measures for online retailers, especially during the heightened activity of holiday sales.
As businesses gear up for the holiday season, it’s crucial to implement robust cybersecurity measures to mitigate the risks associated with increased online activity and potential lapses in security. Here’s a guide to safeguarding your business:
By staying vigilant and implementing these proactive measures, businesses can navigate the holiday season with confidence, ensuring that the only surprises they encounter are the ones wrapped under the tree, not lurking in the digital shadows.
Concerned about holiday cyber threats to your organization? Reach out now to schedule pen testing, vulnerability scanning or to just talk cybersecurity strategy.